Question Description

I’m working on a health & medical discussion question and need a sample draft to help me learn.

As a medical office assistant, you are required to be familiar with many different aspects of the office. When a new patient calls to schedule an appointment, what kind of information do you need to collect from them to ensure that everything is ready by the time the patient comes in for the visit?

  • How often do you verify the patientsÂ’ demographics or      update that information?
  • How would you know if their insurance will cover the      visit, if they need a referral, or how much to charge them?
  • What are 2 ways you could verify the patientsÂ’ benefits      and find out if they are in network with your office, have a copay or      co-insurance, or whether they need a referral at the time of their      appointment

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