1.Given the Challenger accident

a)What were the communication problems?

b)Who was responsible?

c)How could they have been resolved?

d)What is the disposition of the system currently?

2.Systems thinking is a way of understanding reality that emphasizes the relationships among a system’s parts, rather than the parts themselves.

a)What does this mean?

b)Why is Systems Thinking needed?

c)What works against the adoption of Systems Thinking?

3.Systems thinking focuses more on the system rather than on the actions of individual engineers or others involved with the system. This allows us to learnhow to redesign a failed system from design to operation. How can we apply systems thinking to learn from failures such as the Challenger accident to reduce incidents and accidents?

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